Professional Piano Removals

Moving awkward objects can be challenging, no matter how strong you are. They’re tough to grip, tricky to lift, and a pain to manoeuvre through tight spaces. Among the trickiest are Pianos movers. They’re notorious for being heavy, uncooperative, and downright awkward. If you’re wondering how to move a piano, whether it’s an upright or a baby grand, we’ve got your back. Check out our step-by-step guide on How To Move Piano to make this complex task a whole lot easier.

How To Move Piano

A Step-by-Step How To Move Piano Guide to Ensure a Perfect Transition

1.Enlisting Help for Moving a Piano

Moving a piano is no easy feat, and it’s wise to seek assistance. For reliable piano moving Perth needs, consider reaching out for professional assistance. Whether you opt for professional help or choose the DIY route, having a team is crucial due to the challenges pianos present:

  • Weighty Challenge: Pianos are heavy; even a small upright one can tip the scales at 140kg to 180kg, while larger uprights go beyond 360kg. A general guideline is having one helper for every 50kg of piano weight.
  • Bulky Dimensions: Pianos aren’t just heavy; they’re also bulky. Even the smallest piano is around 1.5m wide and 1m high. Grand pianos, especially, can span up to 3m in width.
  • Fragile Nature: Despite their appearance, pianos are fragile. The delicate components like strings, pedals, hammers, and keys are prone to breakage.

Given these challenges, moving a piano solo is not recommended. It’s advisable to have at least one strong partner, but for added safety, involving a minimum of four able-bodied individuals is highly recommended. Teamwork ensures a smoother process and reduces the risk of damage to the instrument.

2.Gathering Essential Materials for Piano Moving

Before tackling the task of moving a piano, ensure you have the right materials ready. Here’s a checklist of quality packing and moving supplies:

  • Heavy-Duty Moving Blankets: These are crucial for shielding your piano from bumps, scratches, and dents during transit.
  • Heavy Duty Packing Tape, Ropes, or Straps: Use these to securely fasten the moving blankets around your piano, ensuring added protection.
  • Furniture Straps: Equip yourself with these to enhance your grip while maneuvering the piano by hand, minimizing the risk of accidents.
  • Moving Dolly: An absolute necessity, invest in a dolly with four heavy-duty wheels to facilitate the smooth movement of your piano.
  • Moving Vehicle: Ideally, choose a vehicle with a hydraulic lift. If not available, ensure the truck has a loading ramp. This makes the process of getting your piano onto the truck much easier, preventing potential breakage and damage. Opting for a lift or ramp is not only convenient but also safer for your back.

3.Preparing Your Piano for a Smooth Move

Properly preparing your piano is essential for a successful move. Here’s a step-by-step guide to ensure your piano is ready:

  • Close and Secure the Piano Lid: Keep the delicate piano keys safe by closing and securing the lid. If there’s no lock, consider using tape, but be cautious of sticky residue from certain packing tapes.
  • Remove Wheels or Casters: Avoid using the decorative metal wheels on the piano’s base for moving. They’re designed for room maneuvering, not the journey onto a removal truck.
  • Lay Music Stands Flat: Flatten any music stands and secure them against the piano’s side. Be mindful of potential sticky residue when using certain packing tapes.
  • Wrap in Heavy-Duty Moving Blankets: Shield your piano from scuffs and marks during transit by wrapping it entirely in heavy-duty moving blankets. Cover every part of the piano to provide maximum protection.
  • Secure Blankets with Tape, Ropes, or Straps: Once the piano is wrapped, secure the blankets tightly using packing tape, ropes, or straps. This extra layer ensures the blankets stay in place, providing continuous protection throughout the move.

As we proceed ahead in this step-by-step guide on How To Move Piano, you will feel it’s simple and easy to organise a piano move.

4.Creating a Smooth Moving Plan

Moving a piano demands careful planning to avoid unnecessary challenges. Here’s a simplified guide to crafting your moving plan:

  • Measure Your Piano: Use a tape measure to record the height, width, and length of your piano.
  • Assess Passageways: Measure doorways and hallways your piano will traverse. Account for all dimensions to prevent any snags.
  • Clear Obstacles: Remove any hindrances along your planned route. Take doors off their hinges if needed.
  • Truck Loading (if applicable): Ensure truck doors are wide open. Deploy any necessary ramps or hydraulic lifts for a seamless loading process.
  • Communicate Responsibilities: Convey the moving plan to your team. Outline each member’s responsibilities, from the chosen route to door-handling duties.

5.Safely Loading Your Piano onto the Moving Truck

Successfully moving a piano onto a truck depends on the type of piano you’re handling. Here are simplified steps for different types:

How To Move Piano: Small Upright Piano:

  • Lift the piano firmly with assistance from able-bodied helpers.
  • Walk the piano gradually to the moving truck, ensuring it stays upright to protect its delicate internal mechanisms.
  • Take breaks every few meters to rest and reset your grip.
  • At the truck, two strong individuals pull the piano up, while others assist in guiding it up the ramp. Never position anyone behind the piano to avoid potential rolling accidents.

How To Move Piano: Large Upright Piano or Baby Grand Piano:

  • Place a moving dolly at one end of the piano.
  • Ensure at least two people are at the dolly end to support the piano’s weight and maintain its upright position on the dolly.
  • Gently lean the piano onto the dolly, avoiding backward leans due to the piano’s weight.
  • Keep the piano in its natural, upright position while using the dolly to roll it towards the truck.
  • Remove the dolly to lift the piano through a doorway, then place it back on the dolly.
  • At the truck, two strong individuals pull the piano up, while others assist in guiding it up the ramp. Avoid having anyone behind the piano to prevent potential accidents.

These steps may not be suitable for all pianos, especially if they are exceptionally large or need to navigate stairs or narrow spaces.

6.Securing Your Piano Inside the Moving Truck and Unloading Safely

Ensuring the safe transport and unloading of your piano involves crucial steps:

Secure Inside the Moving Truck:

  • After safely placing the piano in an easily accessible location within the truck, ensure it remains upright.
  • Use heavy-duty straps or ropes to tightly secure the piano to the truck, preventing any movement. Any shifting poses a risk to delicate internal mechanisms like strings and hammers during transit.

Priority Unloading Safely:

  • Upon reaching your address of relocation, prioritize unloading the piano first. Being one of the most delicate and valuable items, it’s crucial to minimize the risk of damage during the unloading process.
  • Move the piano straight to its new home, avoiding leaving it outside, where moisture, heat, or direct sunlight could damage it.

Following these steps, detailed in our guide on “How To Move Piano,” ensures a successful and secure relocation of your cherished piano.

Top 5 Family – Friendly Suburbs in Perth

Perth, with a median price of $228,000 for new land, is the least expensive capital city in Australia. Compared to comparable cities like Melbourne ($382,125) and Sydney ($716,381), this is substantially cheaper. Even though home values across the country have declined, Perth’s real estate market has performed admirably.

Choosing the ideal family home involves more than just the building; it also involves locating the best nearby schools, and facilities. Perth, which was just named Australia’s most reasonably priced city, provides steady real estate during the country’s economic downturn.

Top 5 Family-Friendly Suburbs in Perth

Suburban areas such as Subiaco, Harrisdale, Byford, Madeley, and Willetton are popular choices as Family-Friendly Suburbs Perth. Looking for a perfect place to live in Perth, where the real estate market is still steady? We’ve put together a list of the top 5 family-friendly suburbs based on our decades of experience in the area to assist you in making an informed choice. Let’s explore.

What Makes a Suburb Family-Friendly?

When selecting a family-friendly area, a few key considerations come first. Making sure your kids have close access to good schools is important for ensuring that they have educational chances. A secure atmosphere for families is produced by low crime rates. Surrounding parks, leisure pursuits, and other facilities all contribute to a suburb’s allure. Safety is crucial because it encourages active transportation and offers a safe space for children to ride their bikes or walk to school. Atleast, you can check these aspects.

  • Access to Schools: Proximity to quality schools is crucial. Subiaco, and Willetton, are highlighted for hosting some of Perth’s top schools.
  • Safety: Low crime rates contribute to a family-friendly atmosphere, encouraging active transport and outdoor activities.
  • Sun Safety: Suburbs with good tree canopy cover provide a safe outdoor environment for children.
  • Housing Options: Larger lots, multiple living zones, and adult separation are sought-after features. Suburbs like Dalkeith, Nedlands, Claremont, Floreat, and Attadale cater well to these preferences.
  • Community Amenities: Besides schools and safety, family-friendly suburbs boast recreational activities, convenient transport options, shopping centres, affordable housing, and a strong community spirit.

Exploring the Top 5 Family-Friendly Suburbs Perth

Not able to decide which suburb will be suitable for your family, check this list of Family-Friendly Suburbs Perth and decide where you can go.

  • Subiaco: A Green Oasis Near the CBD
    Just five miles from the CBD and tucked away next to the well-known Kings Park, Subiaco is a wonderful place for families. Some of Perth’s top schools, including St. Mary’s College, Wesley College, and Perth Modern School, are easily accessible from this area. Subiaco has a wide range of housing possibilities, ranging from apartments with a median price of $520,000 to roomy mansions with three or four bedrooms. Families can enjoy an attractive and secure atmosphere in Subiaco, which is home to large parks like Francis Street Park and Subiaco Oval. It’s a great place to raise kids because of the low crime rate.
  • Harrisdale: A Vibrant Community for Young Families
    Harrisdale, which is 20 kilometres from Perth City, is becoming a sought-after destination for young families and working adults. It’s a hotspot for education, home to esteemed institutions including Harrisdale Primary School and Senior High School. Homes in Harrisdale are both roomy and reasonably priced; a three-bedroom, two-bathroom home can be found for $620,000, with an average weekly rent of $590. This area takes great satisfaction in having low crime rates, which makes it a secure place for families. Bright features, such as parks like Southern River Regional Park and Kojonup Park, add to Harrisdale’s allure for families.
  • Byford: Where Nature and Urban Living Coexist
    Travelling yet farther south, Byford offers expanding families a laid-back lifestyle with its rural charm and rich history. Byford blends nature with urban living with its cycling and hiking routes, public open spaces, and natural areas. The town centre elevates the suburban experience with its array of necessary services, diverse retail choices, and top-notch health and wellness specialists. Byford’s affordability is shown in its median price of $48,000 for a house with three bedrooms and two bathrooms. When Byford gains access to public transit, METRONET will make the area an even more appealing choice for families.
  • Madeley: A Thriving Suburb North of the River
    Madeley, a bustling area 20 miles north of the central business district, draws in young families and working people. At an average cost of $695,000, a house is an affordable option. Madeley promotes a relaxed lifestyle by providing lots of open areas for families with children to enjoy. Famous educational institutions like Madeley Senior High School and Madeley Primary School are located in the suburb, guaranteeing its citizens a top-notch education. Madeley has accessible travel alternatives with easy access to train facilities and highways such as the Mitchell Motorway.
  • Willetton: Affordable Living on the Southern Side
    Located on the southern edge, Willetton has grown to be a well-liked option for families looking for large homes. At a median home price of $904,500 and a median flat price of $555,000, Willetton provides affordability without sacrificing convenience. The area is the perfect place to work and commute every day because it is only a few minutes from the central business district. Renowned educational institutions like Willetton Senior High School and Rossmoyne Senior High School are located in Willetton. Large parks and playgrounds, such as Riverton Lakes and Willetton Park, are open for families to explore.

Family-Friendly Suburbs Perth: Key Takeaways

Perth has a variety of stable, family-friendly areas. To choose the suburb that best meets the needs and tastes of your family, conduct in-depth market research. Perth offers a suburb for every kind of family, whether it’s the green haven of Subiaco, the hub for young families in Harrisdale, the mix of country and city life in Byford, the vibrant community of Madeley, or the roomy living of Willetton.
Relocating to Family-Friendly Suburbs Perth offers a hospitable society, first-rate schools, top-notch medical facilities, and a lively cultural scene in addition to reasonable homes. To live comfortably and enjoyably, embrace the suburban lifestyle and take advantage of Perth’s family-friendly suburbs.

A Guide to Moving Interstate From Perth to Sydney – Get Stress Free Moving Solutions

Relocating your home and life to a new place is a big task that needs careful preparation and execution. A successful interstate relocation requires careful consideration of numerous elements to ensure a seamless transition, regardless of the reason for the move—a career opportunity, a change in lifestyle, or any other reason. In this guide, we will delve into the essential aspects of interstate moving from Perth to Sydney, providing you with valuable insights and tips to make your relocation efficient and hassle-free. Even if the prospect of a fresh experience can make you want to pack right now, it’s important to be aware of the possible difficulties involved with traveling across state lines in these extraordinary times.

Your Ultimate Guide to Interstate Moving

Interstate Moving From Perth to Sydney

Essential Aspects Of Interstate Moving From Perth To Sydney

Transfer Your License and Other Records

One of the initial steps in planning your Removalists from Perth to Sydney is to consider the administrative aspects, such as transferring your license and updating various records. Each state in Australia has different licensing requirements and transfer policies, so it’s essential to anticipate the need to transfer your professional license and update other crucial records.

Additionally, consider updating your car registration, switching to a new bank, and notifying your network provider of the change of address. Researching and processing these changes in advance will help avoid timing issues and potential gaps in employment.

Get the Kids Enrolled in School

If your move involves relocating with your family, ensuring a smooth transition for your children is a top priority. Research and choose a suitable school in advance, contacting them to initiate the transfer process. Be prepared to secure necessary certificates and submit entry requirements, making the enrolment process seamless. Finding the right school ahead of your move allows you and your children to become familiar with the new educational environment, reducing stress during the transition.

Ensure Your Moving List Is Accurate

Planning your interstate move should start well in advance of the actual relocation date. Create a detailed checklist or inventory at least a month before the move, gradually ticking off tasks leading up to moving day. A comprehensive checklist helps ensure the accuracy of your list and assists in tracking the entire moving process, facilitating potential insurance claims. Include the condition of your items in your checklist, providing a record that can be valuable during the moving process.

Declutter Before Your Move

Moving provides an excellent opportunity to declutter your home before packing. Review your inventory and identify items that won’t be making the journey with you. Consider donating, selling, or organizing a garage sale for these unwanted items.

Decluttering not only helps streamline your move but also reduces the volume of belongings, potentially lowering your removal costs. Many moving companies offer decluttering services, assisting in various situations, including downsizing and estate clearances.

Prepare to Pack Your Items

Knowing where to start when packing for an interstate move can be challenging. Here’s a suggested order to help you begin the packing process:

  • Prepare the right packing materials, including boxes, packing paper, and plastic wrap.
  • Start with the least used items or those in storage.
  • Pack delicate items such as China dishes and crystal glassware.
  • Proceed with out-of-season clothes, which may already be boxed.
  • Focus on items for aesthetic purposes, such as décor and artworks.
  • Pack books, shoes, jewelry, towels, and linens last.

Clearly label your boxes according to the room they belong to, especially for fragile items, making it easier during the unpacking process.

Book Your Removal Company in Advance

If you’re considering hiring professional removalists for your interstate move from Perth to Sydney, it’s advisable to start the process well in advance. Request quotes from moving companies 6–8 weeks before your planned move date, allowing them to book your preferred completion date. Ensure the chosen removalist is reputable, offering accurate cost estimates, positive client reviews, and necessary affiliations such as AFRA (Australian Furniture Removers Association).

Compare Quotes For Interstate Moving From Perth

While selecting a removalist, don’t settle for the first quote you receive. Request quotes from at least three professional moving companies to gain a better understanding of the expected price range and the services included. Keep in mind that the best interstate moving solution may not always be the cheapest, but rather the one that provides a comprehensive solution tailored to your needs.

Insurance Is Always a Good Idea

When moving your belongings, there’s always a risk of damage or loss. While you may have content insurance, it might not cover the specifics of a move. Opting for insurance provided by your chosen moving company ensures coverage from the moment they handle your items. Choose a reputable moving company with experience in providing relevant insurance for your specific moving needs.

Secure Your Pets

Moving can be stressful for both you and your pets. If you’re bringing your pets along on the interstate move, schedule a veterinary examination before the moving day. Obtain copies of vaccination records and a health certificate, ensuring compliance with local quarantine requirements and government regulations associated with interstate pet transportation.

Why Many Considers Interstate Moving From Perth to Sydney?

Before delving into the specifics of moving to Sydney, it’s essential to understand why this city is a popular choice for many individuals and families. Consider the following compelling reasons:

  • Breath-taking Scenery and Outdoor Lifestyle: Sydney boasts unparalleled natural beauty, from its iconic harbour and sandy beaches to national parks and the Blue Mountains.
  • Thriving Economy and Job Opportunities: As Australia’s financial hub, Sydney offers abundant career opportunities across various industries, making it an attractive destination for professionals and job seekers.
  • Multicultural and Welcoming Community: Sydney is known for its diverse and vibrant community, welcoming individuals from different ethnic backgrounds.
  • World-Class Education: The city is home to top-notch educational institutions, ranging from primary schools to prestigious universities like the University of Sydney and the University of New South Wales.
  • Robust Infrastructure and Public Transportation: Sydney’s strong infrastructure, coupled with efficient public transportation, ensures convenient commuting within the city. Accessibility is a key factor for those considering a move to Sydney.
  • Vibrant Arts and Culture Scene: For enthusiasts of arts and culture, Sydney provides a haven with numerous art galleries, museums, theatres, and cultural festivals throughout the year.
  • Quality of Life: Sydney consistently ranks high in global quality of life surveys, thanks to factors such as safety, healthcare facilities, environmental sustainability, and a balanced work-life ratio.

Conclusion

Interstate moving from Perth to Sydney involves a series of well-planned steps and considerations. By addressing administrative tasks, collaborating with experienced removalists, and understanding the dynamics of your new city, you can ensure a seamless transition to Sydney. Embrace the opportunities, explore the vibrant culture, and embark on your new adventure with confidence. Sydney awaits, and with the right preparations, your move will be a stepping stone to a thriving chapter in your life.

A Guide to Commercial Relocation in Perth

Commercial relocation comes with a lot of responsibilities. The reasons for relocating your business can vary widely, ranging from the quest for new market opportunities and increased operational efficiency to the desire for a more favourable business environment. The office relocation includes packing, loading, transporting and unloading all items. The list of items can be longer for some offices. This is why most businesses choose a removalist to organise their business moves.

In this guide, read a comprehensive overview of key considerations for commercial relocation Perth. From analysing your needs and planning the move to executing it efficiently, this blog can help you a lot.

A Guide to Commercial Relocation in Perth

Establish Your Business Needs for Future Growth

It’s critical to assess your company’s future needs before getting too caught up in the details of a transfer. Think about the following:

  • Analyse future staff demands and company needs.
  • Make plans to buy new equipment and look at leasing possibilities.
  • Engage department leaders in the process of finding new locations.
  • Identify the local, state, and federal laws that might enforce relocation issues.
  • Evaluate customer access, advertising visibility, transportation routes, and resource distance.

Planning Your Business Move: Important Factors

  • A well-planned relocation is a critical factor when considering a successful move.
  • Estimate the moving cost in light of possible shocks.
  • Along with the costs and effects of the colonisation present in that moving officer and accounts, build a moving budget.
  • Create a suitable moving schedule for the process.
  • The first step is to decide whether a move is necessary or not for the performance of the company.
  • Get reliable office movers on board for the move to be stress-free.

The Moving Plan: The Most Important Steps for a Smooth Transition

Initiating a properly documented relocation plan is a fundamental element of the effort.

  • Assign a special “moving officer” to supervise the move.
  • Include department heads in the process of planning.
  • Keep staff members informed and involved during the transition.
  • Give responsible staff members assignments.
  • With staff input, create a floor layout for the best possible workstation.
  • Arrange a spectacular opening event for both staff and clients.
  • Involve the media and local dignitaries to increase visibility.

Classic Business Decisions in Your Moving Plan

Consider these additional decisions when planning your move:

  • Evaluate the viability of staggering the move by the department.
  • Ensure clear labelling of all equipment and furniture.
  • Plan for transport and placement with professional removalists.
  • Explore short-term storage options if needed.
  • Address IT needs, cabling, and power requirements pre-move.
  • Ensure the availability of appropriate packing materials.

Business Decisions in Your Moving Plan

Office Move Checklist

Planning the Move – 1 to 3 Months Before

Careful planning is a must for a successful relocation.

  • Develop an early transition plan and help guide through the process.
  • Do research and eventually pick a reliable office removal service, preferably.
  • Notify stakeholders on upcoming changes. Listen to the given audio and summarise the key ideas in your own words.
  • Design a plan about how the company’s IT infrastructure will move forward.
  • Check out the new office layout from the floorplan.

Organising the Move – Notifying Important Entities

  • Give a notice to the management that you are moving.
  • Pick on the moving company of your choice.
  • Let the personnel and the stakeholders know of the move.
  • Let your suppliers, customers, and clients know about the new address by informing them.
  • Make everyone aware of their responsibilities on the move.

Focus on Logistics and Detailed Planning as for the Move

  • Find measurements and plans for the upcoming office space.
  • Settle the question of whether to rearrange the present furniture or buy a new one.
  • Categorise and label your belongings for easy packing.
  • Ensure communal spaces are clear for the move day.
  • Arrange for cleaning at both old and new premises.

The Last Chapter – Moving Day

With meticulous planning, moving day should be simple:

  • Let movers and workers have time to rest.
  • Think about climate control for a relaxing move-in day.
  • Organise the transition of crucial IT technology.
  • Label the rest of your bags with a clear indication.
  • Systematically go through the communal areas.
  • Inform the moving company about any damage or breakage you may encounter during the move.
  • Give service request types and handover keys, along with company data.

Post-Relocation Steps:

  • Power off all the gadgets before loading them in the truck and do not forget to unplug all the cables when the assembly is done.
  • Make sure move managers are assigned at the old and the new locations respectively.
  • To prevent confusion, carry out one task at a time.
  • Make sure everyone knows the new details of the office.

Bonus Tips for a Seamless Office Move: Before, During and After

Before Relocating Your Office

  • Start planning early: Planning weeks or even months ahead is the key to success.
  • Choose an experienced moving company: Let it be their focus to perform accommodations that facilitate an office move and result in a smooth transition.
  • Inform stakeholders: Provide your customers, vendors, and utilities with notification of your relocation.
  • Plan for IT relocation: Securely move your servers and PCs to the lowest amount of downtime possible.

Seamless Office Move

During the Office Move

  • Have move managers: Coordinate the move at both ends including the instructions for search as well.
  • Move one area at a time: Avoid jamming up the area and creating confusion by having a clear division of each section at one time.

After Relocating Your Business

  • Plug in after unloading: Make sure everything is handy just place it before connecting the equipment.
  • Clear instructions for staff: Give detailed plan on move-in and give settling-in.

Final Words:

Considering all the facts mentioned above it can be easy for anyone to plan an office move. Focus on your moving needs and hire a suitable team of movers and packers who can manage maximum things for you.

Proper packing and moving are very essential in many cases such as if you got a transfer or you need to relocate yourself. But this process is quite hard and time-consuming. Additionally, the process requires some manpower to do the work easily and in a short period of time. The moving process may also give you some stress as you need to take care of all the products you need to move and locate them in one place. Also, you need to categorise them in some groups of the same kind of stuff. Therefore, here are the 4 rules which can help you to do a stress-free move.

4 Rules for a Stress-Free Move
  • Packing Center and List – A proper packing central and packing list is very essential for a stress-free move. The packing centre must be at the centre of the house and must have enough space for movers to pack your products and make them ready to move without any difficulty. Additionally, you must make a proper packing list in which you need to write all the essential items you will be going to move. Also, a proper categorisation must be there of the products to keep the same kind of products together.
  • Packing Equipment and Colour Code – Proper packing of the products is very essential to ensure the safety of those products. But the proper packing of the products requires some special skills, packing products and equipment. The packing products must be of good quality which will be able to protect your products from any kind of damage. Packing boxes should be used to pack the products. They give them support and keep them in one place. Similar kinds of products must be placed in the same boxes and should be marked by a colour sticker. This will help you and the mover where to place that particular box.
  • Early Packing and Cleaning Kit – The packing of the products should be done earlier than the time of the moving task. This is very essential for stress-free moving because in case you forget something, you will be having enough time to rest. This will also save the packing time and there will be no mess at the time of the moving task. Additionally, keep a kit of basic cleaning essentials in some box. This will help you to clean the area where you are going to move before the unboxing of the packages.
  • Keeping Valuables Safe – It is the most important rule for a stress-free move. You must keep all of your valuable products in a safe place during the move. Because in case of damage to products or products lost, you may get a huge loss and a lot of stress.

Hire A Professional RemovalistsBest Movers Packers Perth

Moving tasks requires a lot of skills, experience and time. Also, it requires manpower to do that. For an individual, it is a job with a lot of stress. Therefore, in case of any moving task, always hire a professional removalist. So, Best Movers Packers Perth is here to help you with their fast and safe moving services. You need to call them at (08) 5117 3004 to make a booking.