Privacy Policy

Best Movers & Packers Perth – Privacy Policy

1. Introduction

At Best Movers & Packers Perth, we are committed to protecting the privacy of our customers. This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding your personal data.

2. Information We Collect And How We Do So

Information We Collect

• Personal Information: We may collect your name, contact information, and other personal details necessary to provide our packing and moving services.
• Payment Information: When you make payments, we collect your payment method details.
• Usage Information: We may collect information about your interactions with our website and services.
• Location Information: We may collect location data for the purpose of providing accurate moving services.

Why do we collect information?

• Analysis: Information is gathered to understand, study, and analyze various things related to the service.
• Decision-making: Information is crucial for making informed decisions. In business, for example, data about market trends, customer behaviour, or financial metrics is collected to make strategic decisions.
• Problem-solving: Information helps in identifying and solving problems. For instance, gathering data on the performance of our moving systems can highlight areas that need improvement.
• Planning and Strategy: Collecting information aids in planning and developing strategies. This is common in business, where information about customer needs is gathered to formulate effective plans.
• Compliance and Regulation: In many cases, information needs to be collected to comply with legal or regulatory requirements.

As a moving company, we collect information such as names, addresses, contact details, and inventory data provided voluntarily during inquiries, bookings, or through our website. We may gather data through cookies for site optimization. Rest assured, we prioritize the security and confidentiality of all information collected.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our packing and moving services.
• To process payments and invoices.
• To communicate with you about your move or other relevant services.
• To personalize your experience on our website.
• To comply with legal obligations.

Any third parties with whom information is shared

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share information with third-party service providers that assist us in delivering our services.
• Legal Requirements: We may disclose information in response to legal requests or government authorities.

4. Security Measures

To safeguard your personal information, we implement robust security measures such as encryption protocols for data transmission. Access controls limit employee access to sensitive data. Regular security audits and updates of our systems fortify protection. For instance, using Secure Socket Layer (SSL) encryption for online data transmission ensures secure communication.

5. Cookies and Tracking Technologies

• Use of Cookies: We may use cookies and similar tracking technologies on our website to enhance user experience and analyze usage patterns. These technologies may include cookies, web beacons, pixels, and other similar technologies.
• User Control Over Cookies: You have the right to manage or disable cookies. Most web browsers allow you to control the use of cookies through their settings. You can usually set your browser to block cookies, accept only certain types of cookies, or alert you when a website sets or accesses cookies.
• Cookie Preferences: By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of the website.
• Third-Party Cookies: Please be aware that third parties, such as analytics services or advertisers, may also use cookies. These third-party cookies are not controlled by us and are governed by the privacy policies of the respective third parties.
• Cookie Policy Updates: We may update our cookie policy from time to time to reflect changes in technology or legal requirements. Please review this policy periodically for any updates.

6. Links to Third-Party Sites

Our website may contain links to third-party websites for additional information or services. Please note that once you click on these links and leave our site, we do not have control over the content and privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.

Third-Party Privacy Policies

These third-party sites may have their own privacy policies, which may differ from ours. We are not responsible for the privacy practices or the content of these websites. However, we strive to link only to reputable and trustworthy websites. Your interactions with any third-party website linked from our site are solely between you and that third party. If you have any concerns about a third-party website linked from our site, please let us know, and we will consider reviewing the link based on your feedback.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific duration for which we retain your data may vary based on the type of information and the purposes for which it is being used. Common retention periods include:

• Account Information: We retain basic account information for as long as your account is active and for a reasonable time thereafter if needed to comply with legal obligations or resolve disputes.
• Transaction Data: Information related to transactions, payments, and invoices may be retained for a period necessary to complete the financial transaction, as well as for accounting and audit purposes.
• Communications: Data related to communications with our customer support or inquiries may be retained for a reasonable period to ensure quality customer service and for record-keeping purposes.
• Legal Obligations: Certain data may be retained for a longer period to comply with legal or regulatory obligations, resolve disputes, prevent fraud, or enforce our agreements.

Once the data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.

Please note that even if your account is deactivated or closed, we may retain certain information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. If you have any questions about specific retention periods, please contact us using the information provided in this Privacy Policy.

8. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made to the policy will be reflected on this page with an updated “Last Updated” date at the top of the Privacy Policy.

• In the event of significant changes to this Privacy Policy, we may provide a more prominent notice, either by email (if available) or through a notice on our website.
• We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
• By continuing to use our services after the updated Privacy Policy has been posted, you acknowledge and agree to the revised terms.

Contact Information

If you have any questions or concerns about the changes made to this Privacy Policy, please contact us using the contact information provided.

10. Acceptance of Terms

By continuing to use our website and services, you acknowledge that you have read and understood our Privacy Policy. Your continued use of our website constitutes acceptance of the terms and conditions outlined in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using our website and services.